General Resources

General FAQs

General answers to common questions about getting started with Overcomers Counseling.

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The quality of your video call relies heavily on the devices and internet connection the most common issue is poor internet connection or speed. Please be sure you are in a good location with adequate internet.

Click here to access our Client Portal.

Adding your credit card to the client portal simplifies your healthcare journey by ensuring your copays and payments are handled swiftly and securely. This not only offers convenience but also aids in uninterrupted access to essential services, making your commitment to mental health care seamless and worry-free.

  1. Log into the Client Portal.
  2. Click on Documents in the menu.
  3. Click on the Payment Authorization Form. Complete the required fields in the payment authorization form to add your credit card to the client portal.

As an existing client, you have access to the Client Portal where you can manage all your appointments! To cancel an appointment, follow these steps:

  1. Log into the Client Portal
  2. Click on Appointments in the menu.
  3. Select the appointment you want to cancel or reschedule.
  4. Click to Cancel or Reschedule

When canceling and rescheduling appointments, please be mindful of our cancellation policy as you may be charged cancellation fees. Our cancellation policy states $110 will be charged if the appointment is canceled less than 24 hours in advance. If you can't make it to your in-person session, you can do a telehealth (over video) session. Please reach out to your therapist to switch from in-person to telehealth via Messages in the Client Portal.

Contact our Billing team and they'll send you a insurance waiver.

How to contact our Billing team:

  1. Log into the Client Portal.  
  2. Click on Messages in the menu.
  3. Select New message and select Billing as the audience of that message.
  4. Complete the message with your desired details.

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

  1. Log into the Client Portal.
  2. Click on Billing in the menu.
  3. Click Make a Payment to pay your balance.

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

  1. Click on Documents in the main menu.
  2. Click on Payment Authorization Form.

Existing clients have access to the Client Portal to request new sessions!

  1. Log into the Client Portal.
  2. Click on Appointments in the menu.
  3. Click Request Appointment.
  4. Select the Appointment Type (Therapy or a Medication Management).
  5. Select the location from the location dropdown.
  6. Click the View Available Times button.
  7. Select your preferred appointment time.
  8. Review your appointment request details and click the Submit Request button

To reset your Client Portal password, follow these steps:

  1. Visit the Client Portal.
  2. Click Forgot Password.
  3. Enter your email address and date of birth, then click Continue.
  4. You will be sent an email to validate your account.
  5. Click the link in the email and follow the prompts to create your new password.
  6. After all of the steps are completed, you will be able to log in to your account using your new password.

If you have records (i.e. Medical Records) that you want to send to your provider at Overcomers, you can email them at support@overcomewithus.com.  You may also visit the Client Portal, click the Documents tab and then click Upload Document.

You can locate documents Overcomers' has sent you for e-sign in the Client Portal.  Pending documents are shown on your homepage as well as the Documents page.

Meet Our Counselors & Nurse Practitioners

Nearly 100 licensed providers across Colorado — find someone who feels like the right fit for what you're facing.
Tania Mulkey, MA, LPCC
Clinical Mental Health Counseling

"But part of getting to know yourself is to unknow yourself—to let go of the limiting stories you've told yourself about who you are so that you aren't trapped by them." — Lori Gottlieb

Kelly Bergstedt, MSN, APRN, PMHNP-BC
MS in Nursing

Taking the first step is always the hardest, but it’s the one that sets everything else in motion.

Sierra Brown, LCSW
Master of Social Work

All deserve relationships in which we feel emotional safety.

Catherine Poppaw, LPCC
Catherine Poppaw, LPCC
Clinical Mental Health Counseling

"To live authentically means embracing both your strengths and your limitations and allowing others to see both."

Kimberly Nefflen, LPC
Counseling

"Although the world is full of suffering, it is also full of the overcoming of it." Helen Keller

Macie Cisneros, LPC, NCC
Macie Cisneros, LPC, NCC
Clinical Mental Health Counseling

“Don’t cry because it’s over, smile because it happened.” - Dr. Seuss

Meghan Thiebaut, LPCC
Clinical Mental Health Counseling

You are not alone. I'm here with you during your healing journey!

Sarah Tapia, LPCC
MA in Counseling

"If you only carry one thing throughout your life, let it be hope."

Jacquelynne Sils, LPC
MA in Professional Counseling

The most challenging part of counseling is taking that first step.

Caitlin deWit, MSN, PMHNP-BC
Science in Nursing / Psychiatric Mental Health Nurse Practitioner (Lifespan)

Improving lives and creating a better future for everyone!

Sarah Webster, SWC
Social Work

"You may not control all the events that happen to you, but you can decide not to be reduced by them." - Maya Angelou

Brandon Doty, LPCC
Brandon Doty, LPCC
Clinical Mental Health Counseling

"Stop searching and you will see. Stop running away and you will be found" Lao Tzu

Yen La, LPCC
Counseling

Who I was yesterday may not be who I am today, and who I am today may not be who I will become tomorrow.

Lateria Gipson, MA ADDC, MFTC, CSPT

You've been graced for confusion, hard things, death, suffering, denial, and betrayal, and you will find strength when you are weak & beauty in every burden. - Rich Tolbert Jr.

Susan Taylor, LPC
Susan Taylor, LPC
Counseling Psychology

I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. - MA

Deb Corbitt, LPC

"One of the greatest discoveries a person makes, one of their great surprises, is to find they can do what they were afraid they couldn't do." Aaron T. Beck

Kaitlyn Chiasson, LPCC, NCC
Clinical Mental Health Counseling

You deserve to feel heard, understood, and genuinely supported as you navigate life's challenges. You don't have to go through it alone.

Samantha Myers, LPCC
Clinical Mental Health Counseling

"Give in to unpleasantness and pain just as to pleasure. Do not restrict your awareness." Claudio Naranjo

Jessica Wong, LPC
Jessica Wong MA, LPC
Clinical Mental Health Counseling

"There is hope even when your brain tells you there isn't" - John Green

Maria Roncalli, LPC
MS

Everyone needs support—a compassionate ear to truly listen.

Miranda Puente, LSW
Social Work

"Let all that you do be done in love" .... Unknown

Katelynn Pucci, LPC
Katelynn Pucci, LPC
Therapy

"The privilege of a lifetime is to become who you truly are." Carl Jung

Julianna Maycock, LPCC
MA in Clinical Mental Health Counseling

“Trauma is not what happens to you but what happens inside you” - Gabor Mate

Roxy Jackson, LPCC
Roxy Jackson, LPCC
School Counseling

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel".

Sophie Simon, MA, LPCC, NCC
Counseling

“One does not become enlightened by imagining figures of light, but by making the darkness conscious.” ― Carl Jung

Benjamin Leverentz, LPCC
Clinical Mental Health Counseling

"Be patient. I am a work in progress." Benjamin Leverentz

Jorlyse Dickens, MSW, SWC
Social Work

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"- Maya Angelou

Rebecca Jensen, LMFT
Marriage and Family Therapy

Happiness can be found even in the darkest of times, if one only remembers to turn on the light. -Albus Dumbledore

Savannah Vigil, LSW
Social Work

I can be changed by what happens to me, but I refuse to be reduced by it” -Maya Angelou

Glendy Gonzalez Huizar, MSW, SWC
Master of Social Work

This is the recipe of life said my mother as she held me in her arms as I wept. Think of those flowers you plant in the garden each year; they will teach you that people too, must wilt, fall, root, rise, in order to bloom. -Rupi Kaur

Natalie Jean Baptiste, PMHNP
PMHNP-BC

My primary goal when providing care is to ensure every client feels heard.

Rahel Girma, MA. LPCC, NCC
MA in Mental Health Counseling

"Alone we can do so little; together we can do so much."

Joshua Goldberg, LPCC
MA

Healing sometimes requires vulnerability, and vulnerability requires an act of courage.

Katherine Miller, MA, LPCC
MA in Counseling Psychology

To invent your own life's meaning is not easy, but it's allowed, and I think you'll be happier for the trouble. - Bill Watterson

Deja Howard, MSW, SWC
Deja Howard, MSW, SWC
Social Work

"What we do is more important than what we say or what we say we believe." - bell hooks

Shannon Powell, FNP-BC, PMHNP-BC, PhD
Post Masters in Nurse Practitioner

“Mental health care is not one-size-fits-all. I believe in evidence-based treatment, meaningful connection, and empowering each person to become an active partner in their healing.”

Hilary Helkenn, PMHNP-BC
Hilary Helkenn, PMHNP-BC
Nursing / PMHNP

"The soul is dyed by the colours of its thoughts." - Marcus Aurelius

Robin Kennedy, LPCC
Robin Kennedy, LPCC
Clinical Mental Health Counseling

"Let us not become weary in doing good,for at the proper time we will reap a harvest if we do not give up." -Galatians 6:9

Emily Ladd, LSW
Social Work

“The curious paradox is that when I accept myself just as I am, then I can change.” - Carl R. Rogers

Stephanie Kol, LPC

I have witnessed the magic of therapy and the unwavering resilience of humans.

Dr. Michelle Palmieri, DSW, LSW
Social Work

What challenges will you face and ultimately overcome?

Riley Jensen, MA, LMFT
Master of Marriage and Family Therapy

“Your focus determines your reality.” - Qui-Gon Jinn

Lubna Al Sindy, MA, LPCC
Lubna Al Sindy, MA, LPCC
Clinical Mental Health Counseling

"The curious paradox is that when I accept myself just as I am, then I can change."— Carl Rogers

Tracey Lundy, LCSW
Social Work

Establishing a connection is the first step in establishing a relationship.

Jessica Donaldson, LPC
Clinical Mental Health Counseling

"The curious paradox is that when I accept myself just as I am, then I can change." — Carl Rogers

Anna-Louise Olson, LPCC
Social Work

"To heal is to touch with love that which was previously touched by fear." -- Stephen Levine

Dr. Audrey Ramos, PhD, PSYC
Dr. Audrey Ramos, PhD, PSYC
Clinical Psychology

We may encounter many defeats, but we must not be defeated. — Maya Angelou

Kiara Teneyuque, Aurora
Kiara Teneyuque, LSW
Social Work

"It's okay if our future is uncertain. I think we're just meant to do our best with what's in front of us today"

Laura Brinkman, MA, LPCC
MA in Clinical Mental Health Counseling

"The only person you are destined to become is the person you decide to be." - Ralph Waldo Emerson

Jennifer Wilson, LPC, NCC
Counselor Studies

I am passionate about helping you live the life you want!

Clarissa Mendez, LCSW
Social Work

Just because someone carries it well, doesn’t mean it isn't heavy.

Corynne Krenz, LPCC
MA in Clinical Mental Health Counseling

"Everything will be okay in the end. If it's not okay, it's not the end" - John Lennon

Sara Williams, LPCC
MA in Clinical Mental Health Counseling

“An inconvenience is only an adventure wrongly considered.” G.K. Chesterton

Marie-Kriz Whatley, LPC
Clinical Mental Health Counseling

Mindfulness and accountability are the keys to unraveling the best version of self.

Kristen Wittman, LPC

It is important to me that you feel comfortable in every way, whether it’s sharing your thoughts, asking questions, or simply being yourself.

Janelle Wagenknecht, MA, LPCC, ADDC, NCC
MA in Clinical Mental Health Counseling and Addiction Counseling

You are not alone. Whatever you’re going through, there are people who care about you and want to help. You matter, and your feelings are valid.

Sarah Kahn, MA, LPCC, NLC, ABIS-I
Professional Counseling

"Light shines into darkness, and darkness will never overcome it!"

Rose Mesick, LPC
Clinical Psychology

Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are. -Brene Brown

Margot Bean, LCSW
Social Work

Healing is not becoming the person you were before, but becoming who you are meant to be now.”

Echo Lennon, LAC, LPCC, NCC
Clinical Mental Health Counseling and Military & Veteran Family Counseling

"The greatest gift you ever give is your honest self." ~ Fred Rogers

Abby Leverentz, LPCC
Abby Leverentz, LPCC
Clinical Mental Health Counseling

"I like adventures, and I'm going to find some." by Louisa May Alcott

Randal Thomas, LCSW
Social Work

Feeling overwhelmed and hopeless, unsure of where to start or how to move forward?

Jill Moran, APRN, PMHNP-BC
Nursing

"There is no standard normal. Normal is subjective. There are seven billion versions of normal on this planet." - Matt Haig

Bali Fitzpatrick, LPC
Clinical Mental Health Counseling

“Worry does not empty tomorrow of its sorrow; it empties today of its strength.” -CTB

Stefanie Kerr, LPCC, NCC, MA
Stefanie Kerr, LPCC, NCC, MA
Clinical Mental Health Counseling

"The curious paradox is that when I accept myself just as I am, then I can change." Carl Rogers

Arias Gonzales, LPC
MS in Clinical Mental Health Counseling

“Although the world is full of suffering, it is also full of the overcoming of it.”— Helen Keller

Vanessa Dewitt, LCSW
Social Work

Only through our connectedness to others can we really know and enhance the self. And only through working on the self can we begin to enhance our connectedness to others. - Harriet Goldhor Lerner

Chelsea Bruntmyer, MA, LPCC, NCC
MA in Clinical Mental Health Counseling

Hearing that you're loved and that you're enough has the power to replace the negative voices with the feeling of belonging and being worthy of happiness, laughter, and love.

Amanda Hayes, LPC
Amanda Hayes, LPC
Professional Counseling

"The curious paradox is that when I accept myself just as I am, then I can change."- Carl Rogers

Jennifer Luttman, LPC, ACS
MA

I strongly believe in the importance of the "therapeutic relationship" and the role it plays in fostering growth and healing.

Shannon Matlock, LPC, NCC
Clinical Mental Health Counseling

It is through overcoming our struggles that we discover strength.

Hailey Gloden, LPC
Master of Counseling and Human Services

Imperfection is required for a joyful life - KC Davis.

Sarah Lawler, LPC
Clinical Mental Health Counseling

Each of us carries unique, intrinsic value that is irreplaceable.

Naomi Kettner, LPC, NCC
MA in Clinical Mental Health Counseling

Therapy is about having a good "fit" between you and your therapist. It’s important to feel comfortable, understood, and supported in order to make real progress.

Charlie Brunt, LPCC
Clinical Mental Health Counseling

"Out of difficulties grow miracles" - Jean de La Bruyère

Sarah Munk, LPC
MA in Community Counseling

Don't give up what you want the most for what you want now.

Retta Smith, MA, LPCC
Clinical Mental Health Counseling

“We think we need answers, but what we really need is room. Room to change our minds. Room to be surprised by joy again. Certainty is tidy, but it leaves no space for wonder.” - The Tiny Joy Project

Chandler Bethell, LPCC
Chandler Bethell, LPCC
Clinical Mental Health Counseling

"When we are no longer able to change a situation, we are challenged to change ourselves." - Viktor E. Frankl

Phoebe Botsford, LPCC
Science in Professional Counseling

"We cannot change, we cannot move away from what we are, until we thoroughly accept what we are. Then change seems to come about almost unnoticed." -Carl Rogers

Serena Chalepah, LPCC
MA in Clinical Mental Health Counseling

When you wake up in the morning, and lift your head off of the pillow, you have all you need." - Anonymous

Barbra Styles, LPC
MA in Professional Counseling

Victory awaits on the other side—keep pushing forward to reach your goals!

Mackenzie Batson, LPC
MA in Clinical Mental Health Counseling

"Only when we are brave enough to explore the darkness will we discover the infinite power of our light." - Brene Brown

Seth Boughton, CSW
Social Work

There is always light. If only we are brave enough to see it. If only we are brave enough to be it.

Catrina Chatfield, MSW, LSW, SWC
Social Work

"""Nobody can go back and start a new beginning, but anyone can start today and make a new ending."" -Maria Robinson"

Molly Miller, MSW, SWC
Social Work

“Not everything needs to be in full bloom to be meaningful. Growth often looks like stillness.”

Rebecca Johnson, LPC
Rebecca Johnson, LPC
Clinical Mental Health Counseling

"Storms make trees take deeper roots." - Dolly Parton

Dr. Bonna Machlan, PhD, LPC, CAS
PhD

I’m grateful for the opportunity to serve my clients and help them achieve their goals every day!

Alex Wiley, LPC
Education in Community Counseling

What challenges will you overcome in your journey? Whether it's pushing past current fears or trauma, reaching new goals, or finding your true potential, the possibilities are endless.

Katrina Nicholson, MSW, SWC, LAC

Nature is authentic, unfiltered, and free from judgment, offering a space where everything exists as it is, in perfect harmony.

Winnie Siwa, LPC
Counseling

My goal is to empower you to reconnect with your authentic self, navigate life's challenges, and cultivate a life of meaning and purpose.

Alondra Faudoa, LPC
Alondra Faudoa, LPC
M.S.

“Your vulnerability is a strength, not a weakness.” “Tu vulnerabilidad es una fortaleza, no una debilidad.”

Janet Starr, LCSW
Janet Starr, LCSW
Social Work

"There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle." ~ Albert Einstein

Jenifer Seas, LCSW
Social Work

"It's not about what it is, it's about what it can become."

Shannon Hamm, LPC
Rehabilitation Counseling

You are embarking on an essential journey of growth and healing!

Mallory Heise, LPC, LAC
Master of Psychology, Mental Health Counseling

Together, we’ll take every step of your journey, side by side, through every twist and turn ahead.

Joseph Anders, LPCC
MA in Clinical Mental Health Counseling

Let's continue your journey together and achieve great things.

Gianna Carleo, LPCC
Clinical Mental Health Counseling

"When we love the earth, we are able to love ourselves more fully." -Bell Hooks

Richard Yaner, LPCC
MA in Clinical Mental Health Counseling

“Vulnerability is the birthplace of innovation, creativity and change.” ― Brene Brown

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