FAQ

My insurance says that my counselors is out-of-network?

Category:
Billing

If you have called your insurance and the representative told you that your particular counselor is out-of-network, that is because we submit claims under our group name (Overcomers Counseling) and/or our clinical admin (Jennifer Luttman, LPC) and both of which are in-network.  We accept most major insurances and will provide you an estimated cost prior to your session.

Related Billing FAQs

Can I use Medicaid to cover mental health services in Colorado Springs?

Yes, Medicaid covers a wide range of mental health services in Colorado Springs, including therapy, counseling, psychiatric evaluations, and medication management.

There may be some restrictions, but it is rare. For detailed coverage information, please refer to the Health First Colorado (Colorado's Medicaid Program).

Is a prior-authorization required for therapy or medication mgmt?

Most insurances do NOT require a prior-authorization. However, upon booking a session with us, our support team will verify your benefits to determine if a prior authorization is required.

Prior authorization is required for Tricare Primary Active Duty Members (IP is the military personnel)
If you have Tricare Prime Active Duty and the active duty personnel is the IP (identified patient) then a prior authorization is required when seeking counseling from a civilian provider such as Overcomers Counseling.  However, family members of the Active Duty member do not need prior authorization.

Does Medicaid cover family therapy?

Yes! Family therapy is covered through Medicaid.

What insurances do you accept?

Visit our cost page to learn more about our fees and accepted insurance here.

Insurances we accept:

  • Colorado Medicaid (Health First Colorado)
  • Tricare West
  • Aetna
  • Blue Cross Blue Shields - Anthem
  • Cigna
  • Kaiser Permanente
  • UnitedHealthcare
  • VA - TriWest
  • and many more!

We also accept EAP (Employer Assisted Program) and victim's compensation.

Insurances that we do NOT accept:

  • Medicare
  • Medicare Advantage

Does Medicaid cover solution-focused therapy for goal-oriented individuals?

Solution-focused therapy, a goal-oriented approach that emphasizes solutions rather than problems, is covered by Medicaid. This type of therapy is beneficial for individuals looking for short-term, objective-focused treatment options.