My insurance says that my counselors is out-of-network?

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If you have called your insurance and the representative told you that your particular counselor is out-of-network, that is because we submit claims under our group name (Overcomers Counseling) and/or our clinical admin (Jennifer Luttman, LPC) and both of which are in-network. We accept most major insurances and will provide you an estimated cost prior to your session.

Related Billing FAQs

Is Overcomers' in-network with Medicaid across the entire state of Colorado?

Yes! Health First Colorado (Medicaid CO) is broken up into seven regions (RAEs), and Overcomers is in-network with all regions. On rare occasions, Overcomers may not be able to accept a client with specific stipulations with their Medicaid benefits. Upon booking a session, Overcomers will verify your benefits.

How do I update or change my insurance information?

To update or change your insurance, follow the steps below:

Log into the Client Portal
Select Documents from the main menu.
Select Client Insurance Form.
Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.

Do you accept primary and secondary insurances?

Of course! We will bill your primary and secondary insurances. You'll be able to provide us with both insurance payers after booking a session.

What if Overcomers is out-of-network with my insurance?

If we happen to fall outside of your insurance network, we can provide you with a superbill. A superbill is a detailed receipt of the services you received which you can submit to your insurance provider for potential reimbursement.

Is approval from my PCP for mental health services required?

In most cases, a referral from your PCP is not required unless you are a Tricare Prime Active Duty Member.