We understand the session fees, insurance cost can be challenging to understand. If you have qustions our Billing team will happliy address any issues. The best method to contact them is via the Client Portal.
You may also call or text our main line at (719) 345-2424.
In most cases, a referral from your PCP is not required unless you are a Tricare Prime Active Duty Member.
Of course! We will bill your primary and secondary insurances. You'll be able to provide us with both insurance payers after booking a session.
If you have called your insurance and the representative told you that your particular counselor is out-of-network, that is because we submit claims under our group name (Overcomers Counseling) and/or our clinical admin (Jennifer Luttman, LPC) and both of which are in-network. We accept most major insurances and will provide you an estimated cost prior to your session.
Most insurances do NOT require a prior-authorization. However, upon booking a session with us, our support team will verify your benefits to determine if a prior authorization is required.
Prior authorization is required for Tricare Primary Active Duty Members (IP is the military personnel)
If you have Tricare Prime Active Duty and the active duty personnel is the IP (identified patient) then a prior authorization is required when seeking counseling from a civilian provider such as Overcomers Counseling. However, family members of the Active Duty member do not need prior authorization.
