FAQ

What is my copay for therapy?

Category:
Billing

A copay, or copayment, is a fixed amount that you, as the client, are required to pay for each counseling when we bill your insurance. The exact amount varies based on your specific health insurance plan.

A counseling session will usually have the same copay as a PCP (Primary Care Physician) visit and/or an Office Visit.  If you have a copay plan, you'll sometimes see your copay listed on your insurance card.

Example Insurance Card

Related Billing FAQs

How can I find a safe space for mental health treatment that respects my individual needs through Medicaid?

Yes. Medicaid ensures access to a variety of mental health services provided in a safe and respectful environment. By utilizing the Medicaid provider directory, individuals can find licensed professional counselors and therapists who offer a safe space tailored to their specific needs. For the most current information on Medicaid coverage for mental health services, including a comprehensive list of covered therapies and how to access them, please visit Colorado's Medicaid website.

What if Overcomers is out-of-network with my insurance?

If we happen to fall outside of your insurance network, we can provide you with a superbill. A superbill is a detailed receipt of the services you received which you can submit to your insurance provider for potential reimbursement.

I have questions about my bill or session fees. How can I reach the Billing department?

We understand the session fees, insurance cost can be challenging to understand. If you have qustions our Billing team will happliy address any issues. The best method to contact them is via the Client Portal.

  1. Log into the Client Portal.
  2. Click on Messages in the main menu.
  3. Create a New message and select Billing as the Audience.
  4. Compose your message and the Billing team will reply as soon as possible.

You may also call or text our main line at (719) 345-2424.

Does Overcomers accept victim's compensation?

Absolutely!  

How do I update or change my insurance information?

To update or change your insurance, follow the steps below:

  1. Log into the Client Portal
  2. Select Documents from the main menu.
  3. Select Client Insurance Form.
  4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.