What is a prescription prior authorization?

Prior authorization comes from your insurance to verify and/or modify the prescription request sent in by your provider.  The process to complete the prior authorization request can take 2-3 days.

If the 'Welcome to the Portal' link has expired (it expires in 7 days), our support team or your provider can resend you a new link.  Contacting our Support Team using any of the following methods:

• Email - support@overcomewithus.com
• Call - (719) 345-2424
• SMS - (719) 888-5022

To request a copy of your mental health records, please complete this Records Request form.

Existing clients have access to the Client Portal to request new sessions!

1. Log into the Client Portal.
2. ‍Click on Appointments in the menu.
3. Click Request Appointment.
4. Select the Appointment Type (Therapy or a Medication Management).
5. Select the location from the location dropdown.
6. Click the View Available Times button.
   

1. Select your preferred appointment time.
2. Review your appointment request details and click the Submit Request button

Want a text message with link to the Client Portal?

In the Client Portal you can:

• Manage (create, cancel, reschedule) your appointments
• Join your telehealth sessions
• Pay for your session fees
• Change/update your insurance
• View your treatment plan
• Message your counselor/NP
• Message the Support Team (Admin, Scheduling or Billing)
• And more!

Contact our Billing team and they'll send you a insurance waiver.

How to contact our Billing team:

1. Log into the Client Portal.  
2. Click on Messages in the menu.
3. Select New message and select Billing as the audience of that message.
4. Complete the message with your desired details.