What is a prescription prior authorization?

Prior authorization comes from your insurance to verify and/or modify the prescription request sent in by your provider.  The process to complete the prior authorization request can take 2-3 days.

You can locate documents Overcomers' has sent you for e-sign in the Client Portal.  Pending documents are shown on your homepage as well as the Documents page.

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Click here to access our Client Portal.

Adding your credit card to the client portal simplifies your healthcare journey by ensuring your copays and payments are handled swiftly and securely. This not only offers convenience but also aids in uninterrupted access to essential services, making your commitment to mental health care seamless and worry-free.

1. Log into the Client Portal.
2. ‍Click on Documents in the menu.
3. Click on the Payment Authorization Form. Complete the required fields in the payment authorization form to add your credit card to the client portal.
   

To request a copy of your mental health records, please complete this Records Request form.