FAQ

What if Overcomers is out-of-network with my insurance?

Category:
Billing

If we happen to fall outside of your insurance network, we can provide you with a superbill. A superbill is a detailed receipt of the services you received which you can submit to your insurance provider for potential reimbursement.

Related Billing FAQs

Do you accept primary and secondary insurances?

Of course! We will bill your primary and secondary insurances. You'll be able to provide us with both insurance payers after booking a session.

My insurance says that my counselors is out-of-network?

If you have called your insurance and the representative told you that your particular counselor is out-of-network, that is because we submit claims under our group name (Overcomers Counseling) and/or our clinical admin (Jennifer Luttman, LPC) and both of which are in-network.  We accept most major insurances and will provide you an estimated cost prior to your session.

What is the self-pay or private pay fee for a therapy session?

Please visit our Cost page to learn more about our rates and accepted insurances

What is my copay for therapy?

A copay, or copayment, is a fixed amount that you, as the client, are required to pay for each counseling when we bill your insurance. The exact amount varies based on your specific health insurance plan.

A counseling session will usually have the same copay as a PCP (Primary Care Physician) visit and/or an Office Visit.  If you have a copay plan, you'll sometimes see your copay listed on your insurance card.

Example Insurance Card

How do I pay for my session?

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

  1. Log into the Client Portal.
  2. Click on Billing in the menu.
  3. Click Make a Payment to pay your balance.
Make a Payment

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

  1. Click on Documents in the main menu.
  2. Click on Payment Authorization Form.