FAQ

I have questions about my bill or session fees. How can I reach the Billing department?

Category:
Billing

We understand the session fees, insurance cost can be challenging to understand. If you have qustions our Billing team will happliy address any issues. The best method to contact them is via the Client Portal.

  1. Log into the Client Portal.
  2. Click on Messages in the main menu.
  3. Create a New message and select Billing as the Audience.
  4. Compose your message and the Billing team will reply as soon as possible.

You may also call or text our main line at (719) 345-2424.

Related Billing FAQs

Does Medicaid cover solution-focused therapy for goal-oriented individuals?

Solution-focused therapy, a goal-oriented approach that emphasizes solutions rather than problems, is covered by Medicaid. This type of therapy is beneficial for individuals looking for short-term, objective-focused treatment options.

Is Overcomers' in-network with Medicaid across the entire state of Colorado?

Yes!  Health First Colorado (Medicaid CO) is broken up into seven regions (RAEs), and Overcomers is in-network with all regions.  On rare occasions, Overcomers may not be able to accept a client with specific stipulations with their Medicaid benefits.  Upon booking a session, Overcomers will verify your benefits.

Does Overcomers accept victim's compensation?

Absolutely!  

How do I pay for my session?

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

  1. Log into the Client Portal.
  2. Click on Billing in the menu.
  3. Click Make a Payment to pay your balance.
Make a Payment

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

  1. Click on Documents in the main menu.
  2. Click on Payment Authorization Form.

Does Medicaid cover family therapy?

Yes! Family therapy is covered through Medicaid.