FAQ

How to make a prescription refill request?

Category:
Existing Clients

Need an Rx Refill?  Log into the Client Portal to notify your nurse practicioner that you need a refill.  

  1. Click on Messages in main menu.
  2. Click on New message.
  3. Click Clinical as the audience type.
  4. Select Prescription Refill Request from the Topic dropdown

Refills of controlled substances will most often require a session with your provider.  You can continue to complete the request; however, after completing the request, you can proactively take the next step and book a follow-up session with your provider.  

Common controlled substances:

  • Adderall
  • Vyvanse
  • Methylphenidate
  • Lisdexamfetamine
  • Xanax
  • Klonopin
  • Alprazolam
  • Clonazepam
  • Ambien
  • Zolpidem