FAQ

How do I update or change my insurance information?

Category:
Billing

To update or change your insurance, follow the steps below:

  1. Log into the Client Portal
  2. Select Documents from the main menu.
  3. Select Client Insurance Form.
  4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.

Related Billing FAQs

Is Overcomers' in-network with Medicaid across the entire state of Colorado?

Yes!  Health First Colorado (Medicaid CO) is broken up into seven regions (RAEs), and Overcomers is in-network with all regions.  On rare occasions, Overcomers may not be able to accept a client with specific stipulations with their Medicaid benefits.  Upon booking a session, Overcomers will verify your benefits.

What if Overcomers is out-of-network with my insurance?

If we happen to fall outside of your insurance network, we can provide you with a superbill. A superbill is a detailed receipt of the services you received which you can submit to your insurance provider for potential reimbursement.

Does Medicaid cover family therapy?

Yes! Family therapy is covered through Medicaid.

What is my copay if I have Medicaid?

Medicaid members will usually have a $0 copay for counseling or psychiatry.

Can I use Medicaid for a client-centered approach to therapy?

Yes, Medicaid supports a client-centered approach to therapy, emphasizing the unique needs and values of the individual. This approach fosters a safe space where clients are actively involved in their healing process.