FAQ

How do I update or change my insurance information?

Category:
Billing

To update or change your insurance, follow the steps below:

  1. Log into the Client Portal
  2. Select Documents from the main menu.
  3. Select Client Insurance Form.
  4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.

Related Billing FAQs

Is couples/marriage counseling covered by my insurance?

Couples counseling is typically not covered by insurance. This is because many insurance companies consider relationship counseling as not medically necessary, therefore, it falls outside the standard coverage. Please visit our Costs to learn more about our rates.  

How can I find a safe space for mental health treatment that respects my individual needs through Medicaid?

Yes. Medicaid ensures access to a variety of mental health services provided in a safe and respectful environment. By utilizing the Medicaid provider directory, individuals can find licensed professional counselors and therapists who offer a safe space tailored to their specific needs. For the most current information on Medicaid coverage for mental health services, including a comprehensive list of covered therapies and how to access them, please visit Colorado's Medicaid website.

What insurances do you accept?

Visit our cost page to learn more about our fees and accepted insurance here.

Insurances we accept:

  • Colorado Medicaid (Health First Colorado)
  • Tricare West
  • Aetna
  • Blue Cross Blue Shields - Anthem
  • Cigna
  • Kaiser Permanente
  • UnitedHealthcare
  • VA - TriWest
  • and many more!

We also accept EAP (Employer Assisted Program) and victim's compensation.

Insurances that we do NOT accept:

  • Medicare
  • Medicare Advantage

Can I use Medicaid for a client-centered approach to therapy?

Yes, Medicaid supports a client-centered approach to therapy, emphasizing the unique needs and values of the individual. This approach fosters a safe space where clients are actively involved in their healing process.

Does Medicaid cover solution-focused therapy for goal-oriented individuals?

Solution-focused therapy, a goal-oriented approach that emphasizes solutions rather than problems, is covered by Medicaid. This type of therapy is beneficial for individuals looking for short-term, objective-focused treatment options.