FAQ

How do I reset my password on the Client Portal?

Category:
Existing Clients

To reset your Client Portal password, follow these steps:

  1. Visit the Client Portal.
  2. Click Forgot Password.
  3. Enter your email address and date of birth, then click Continue.
  4. You will be sent an email to validate your account.
  5. Click the link in the email and follow the prompts to create your new password.
  6. After all of the steps are completed, you will be able to log in to your account using your new password.