How do I request another session with my current counselor?

Adding your credit card to the client portal simplifies your healthcare journey by ensuring your copays and payments are handled swiftly and securely. This not only offers convenience but also aids in uninterrupted access to essential services, making your commitment to mental health care seamless and worry-free.

1. Log into the Client Portal.
2. ‍Click on Documents in the menu.
3. Click on the Payment Authorization Form. Complete the required fields in the payment authorization form to add your credit card to the client portal.
   

If the 'Welcome to the Portal' link has expired (it expires in 7 days), our support team or your provider can resend you a new link.  Contacting our Support Team using any of the following methods:

• Email - support@overcomewithus.com
• Call - (719) 345-2424
• SMS - (719) 888-5022

Click here to access our Client Portal.

To reset your Client Portal password, follow these steps:

1. Visit the Client Portal.
2. Click Forgot Password.
3. Enter your email address and date of birth, then click Continue.
4. You will be sent an email to validate your account.
5. Click the link in the email and follow the prompts to create your new password.
6. After all of the steps are completed, you will be able to log in to your account using your new password.

Yes, you can! In the Client Portal, you can send a message directly to your provider. Send them messages about:

1. Details about your week
2. Let them know you are running late to your appointment,
3. Can't join your teletherapy session
4. There are issues in the waiting room of your teletherapy session.
5. Counselor or NP are not visible in the Client Portal teletherapy session.

If you are unable to access the Client Portal, you can also send a message directly to your provider here.

Quick Message

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