FAQ

How do I request another session with my current counselor?

Category:
Existing Clients

Existing clients have access to the Client Portal to request new sessions!

  1. Log into the Client Portal.
  2. Click on Appointments in the menu.
  3. Click Request Appointment.
  4. Select the Appointment Type (Therapy or a Medication Management).
  5. Select the location from the location dropdown.
  6. Click the View Available Times button.
  1. Select your preferred appointment time.
  2. Review your appointment request details and click the Submit Request button

Want a text message with link to the Client Portal?

In the Client Portal you can:

  • Manage (create, cancel, reschedule) your appointments
  • Join your telehealth sessions
  • Pay for your session fees
  • Change/update your insurance
  • View your treatment plan
  • Message your counselor/NP
  • Message the Support Team (Admin, Scheduling or Billing)
  • And more!