FAQ

How do I pay for my session?

Category:
Billing

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

  1. Log into the Client Portal.
  2. Click on Billing in the menu.
  3. Click Make a Payment to pay your balance.
Make a Payment

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

  1. Click on Documents in the main menu.
  2. Click on Payment Authorization Form.

Related Billing FAQs

Does Overcomers accept victim's compensation?

Absolutely!  

Does Medicaid cover family therapy?

Yes! Family therapy is covered through Medicaid.

Can I use Medicaid to cover mental health services in Colorado Springs?

Yes, Medicaid covers a wide range of mental health services in Colorado Springs, including therapy, counseling, psychiatric evaluations, and medication management.

There may be some restrictions, but it is rare. For detailed coverage information, please refer to the Health First Colorado (Colorado's Medicaid Program).

What is my copay for therapy?

A copay, or copayment, is a fixed amount that you, as the client, are required to pay for each counseling when we bill your insurance. The exact amount varies based on your specific health insurance plan.

A counseling session will usually have the same copay as a PCP (Primary Care Physician) visit and/or an Office Visit.  If you have a copay plan, you'll sometimes see your copay listed on your insurance card.

Example Insurance Card

Can I use Medicaid for a client-centered approach to therapy?

Yes, Medicaid supports a client-centered approach to therapy, emphasizing the unique needs and values of the individual. This approach fosters a safe space where clients are actively involved in their healing process.