How do I cancel or reschedule my appointment?

As an existing client, you have access to the Client Portal where you can manage all your appointments! To cancel an appointment, follow these steps:

1. Log into the Client Portal‍
2. Click on Appointments in the menu.
3. Select the appointment you want to cancel or reschedule.
4. Click to Cancel or Reschedule

When canceling and rescheduling appointments, please be mindful of our cancellation policy as you may be charged cancellation fees. Our cancellation policy states $110 will be charged if the appointment is canceled less than 24 hours in advance. If you can't make it to your in-person session, you can do a telehealth (over video) session. Please reach out to your therapist to switch from in-person to telehealth via Messages in the Client Portal.

If you do not have access to the Client Portal, you may complete this form to cancel your appointment.

Manage Appointment

Yes, absolutely!

Yes absolutely!  You'll receive email and text reminders about your upcoming sessions.

New Clients

If you are new to Overcomers (never booked a session) you can schedule your first appointment on our Directory!

1. Visit our Directory here.
2. Use the filters to find a match.
3. Click on Book a Session to view the Provider's calendar and schedule a time that work for you!

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Existing Clients

If you are an existing client with access to the Client Portal already, and would like to schedule another session with your provider, follow these steps:

1. Log into the Client Portal.
2. Click on Appointments in the menu.
3. Click Request Appointment.
4. Review your provider's calendar and schedule a time that work for you!

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We have multiple offices in:

• Colorado Springs, CO
• Aurora, CO
• Pueblo, CO
• Fort Collins, CO

View more details about these locations here.

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