How do I add a new credit/debit card to the client portal?

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Adding your credit card to the client portal simplifies your healthcare journey by ensuring your copays and payments are handled swiftly and securely. This not only offers convenience but also aids in uninterrupted access to essential services, making your commitment to mental health care seamless and worry-free.

Log into the Client Portal.
‍Click on Documents in the menu.
Click on the Payment Authorization Form. Complete the required fields in the payment authorization form to add your credit card to the client portal.

Related Existing Clients FAQs

How do I access all my records?

To request a copy of your mental health records, please complete this Records Request form.

How do I change to a self-pay client and not use my insurance?

Contact our Billing team and they'll send you a insurance waiver.

How to contact our Billing team:

Log into the Client Portal.
Click on Messages in the menu.
Select New message and select Billing as the audience of that message.
Complete the message with your desired details.

When are my prescriptions sent to my pharmacy?

Usually, your prescription is sent to the pharmacy by the end of your session or the end of the day. Please wait for your pharmacy to contact you and let you know when your script is ready for pickup.

How do I access the client portal?

Click here to access our Client Portal.

How do I sign a document in the Client Portal?

You can locate documents Overcomers' has sent you for e-sign in the Client Portal. Pending documents are shown on your homepage as well as the Documents page.

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