FAQ

How do I access the client portal?

Click here to access our Client Portal.

Related Existing Clients FAQs

Can I message or speak to my counselor directly?

Yes, you can! In the Client Portal, you can send a message directly to your provider. Send them messages about:

  1. Details about your week
  2. Let them know you are running late to your appointment,
  3. Can't join your teletherapy session
  4. There are issues in the waiting room of your teletherapy session.
  5. Counselor or NP are not visible in the Client Portal teletherapy session.

If you are unable to access the Client Portal, you can also send a message directly to your provider here.

Quick Message

How do I send my medical records to my provider?

If you have records (i.e. Medical Records) that you want to send to your provider at Overcomers, you can email them at support@overcomewithus.com.  You may also visit the Client Portal, click the Documents tab and then click Upload Document.

How do I access the client portal?

Click here to access our Client Portal.

How do I sign a document in the Client Portal?

You can locate documents Overcomers' has sent you for e-sign in the Client Portal.  Pending documents are shown on your homepage as well as the Documents page.

How do I access all my records?

To request a copy of your mental health records, please complete this Records Request form.