FAQ

How can I find a safe space for mental health treatment that respects my individual needs through Medicaid?

Category:
Billing

Yes. Medicaid ensures access to a variety of mental health services provided in a safe and respectful environment. By utilizing the Medicaid provider directory, individuals can find licensed professional counselors and therapists who offer a safe space tailored to their specific needs. For the most current information on Medicaid coverage for mental health services, including a comprehensive list of covered therapies and how to access them, please visit Colorado's Medicaid website.

Related Billing FAQs

Does Medicaid cover solution-focused therapy for goal-oriented individuals?

Solution-focused therapy, a goal-oriented approach that emphasizes solutions rather than problems, is covered by Medicaid. This type of therapy is beneficial for individuals looking for short-term, objective-focused treatment options.

Is Overcomers' in-network with Medicaid across the entire state of Colorado?

Yes!  Health First Colorado (Medicaid CO) is broken up into seven regions (RAEs), and Overcomers is in-network with all regions.  On rare occasions, Overcomers may not be able to accept a client with specific stipulations with their Medicaid benefits.  Upon booking a session, Overcomers will verify your benefits.

How do I pay for my session?

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

  1. Log into the Client Portal.
  2. Click on Billing in the menu.
  3. Click Make a Payment to pay your balance.
Make a Payment

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

  1. Click on Documents in the main menu.
  2. Click on Payment Authorization Form.

Does Overcomers accept victim's compensation?

Absolutely!  

How do I update or change my insurance information?

To update or change your insurance, follow the steps below:

  1. Log into the Client Portal
  2. Select Documents from the main menu.
  3. Select Client Insurance Form.
  4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.