No, our waiting rooms are intended solely as temporary seating areas while you wait for your counselor.
Yes, we offer teletherapy services for our clients! Our telehealth platform is HIPAA-compliant and secure. Telehealth is typically performed over video and it's not recommended that therapy be performed with voice-only communication. Also, you can access and utilize our telehealth platform from your smartphone!
Yes, absolutely! If you feel that your current counselor is not a good match for whatever reason: personality, age, style, etc., then you're more than welcome to choose a different counselor.
You’ll work with the same counselor or nurse practitioner in every session to ensure consistency in your care. However, if you ever wish to switch, that option is always available.
Most therapy sessions last 1 hour (53 minutes of face-to-face time). This amount of time can be lengthened/shortened depending on the needs of the situation or client.
Yes! Legally and ethically, all counselors are required to maintain confidentiality with their clients.
There are a few exceptions: