FAQ

Does the office waiting rooms have a place for children to play?

Category:
Counseling

No, our waiting rooms are intended solely as temporary seating areas while you wait for your counselor.

Related Counseling FAQs

What if I need help filling out the Intake Packet?

If you need help filling out the Intake Packet, give us a call at (719) 345-2424 or text us at (719) 888-5022.  We'll be happy to walk you through it!

How many sessions do I need with a counselor?

The answer to this question is entirely up to you.  Therapy is very much dependent on each individual and the goals they are interested in achieving.  Some desire short-term goals, which could last anywhere from 6-12 sessions, while others are wanting to accomplish some long-term goals which could last a year or more.

What if I need to switch to a different counselor, can I do that?

Yes, absolutely!  If you feel that your current counselor is not a good match for whatever reason: personality, age, style, etc., then you're more than welcome to choose a different counselor.

Are my therapy sessions confidential?

Yes! Legally and ethically, all counselors are required to maintain confidentiality with their clients.

There are a few exceptions:

  • Reporting child abuse,
  • Adult dependent abuse,
  • Elderly abuse,
  • If someone is actively suicidal or homicidal, counselors are allowed, and in some cases mandated by law, to act to ensure the safety of clients or others.  

Do you offer therapy over the phone or video?

Yes, we offer teletherapy services for our clients!  Our telehealth platform is HIPAA-compliant and secure. Telehealth is typically performed over video and it's not recommended that therapy be performed with voice-only communication.  Also, you can access and utilize our telehealth platform from your smartphone!