FAQ

Does Overcomers accept victim's compensation?

Category:
Billing

Absolutely!  

Related Billing FAQs

Is approval from my PCP for mental health services required?

In most cases, a referral from your PCP is not required unless you are a Tricare Prime Active Duty Member.

Is a prior-authorization required for therapy or medication mgmt?

Most insurances do NOT require a prior-authorization. However, upon booking a session with us, our support team will verify your benefits to determine if a prior authorization is required.

Prior authorization is required for Tricare Primary Active Duty Members (IP is the military personnel)
If you have Tricare Prime Active Duty and the active duty personnel is the IP (identified patient) then a prior authorization is required when seeking counseling from a civilian provider such as Overcomers Counseling.  However, family members of the Active Duty member do not need prior authorization.

How many therapy sessions per year does my insurance plan cover?

Most insurance plans will cover unlimited therapy sessions per year as long the sessions are medically necessary.

How do I update or change my insurance information?

To update or change your insurance, follow the steps below:

  1. Log into the Client Portal
  2. Select Documents from the main menu.
  3. Select Client Insurance Form.
  4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.

What is my deductible?

Your deductible will vary depending on your insurance plan.  If you have a copay plan, your deductible does not need to be met.  If you have a coinsurance plan, typically, your deductible will need to be met before insurance will share in the cost for therapy.