FAQ

Do you offer therapy over the phone or video?

Category:
Counseling

Yes, we offer teletherapy services for our clients!  Our telehealth platform is HIPAA-compliant and secure. Telehealth is typically performed over video and it's not recommended that therapy be performed with voice-only communication.  Also, you can access and utilize our telehealth platform from your smartphone!

Related Counseling FAQs

Can my child and I be seen by the same counselor but at different times?

Colorado DORA recommends that family members be seen by separate counselors.  This is to prevent any bias in therapy from forming.  

However, LCSWs or LMFTs, are allowed to engage in such therapy with two different family members due to their unique training.

Are my therapy sessions confidential?

Yes! Legally and ethically, all counselors are required to maintain confidentiality with their clients.

There are a few exceptions:

  • Reporting child abuse,
  • Adult dependent abuse,
  • Elderly abuse,
  • If someone is actively suicidal or homicidal, counselors are allowed, and in some cases mandated by law, to act to ensure the safety of clients or others.  

Do you offer couples counseling?

Yes, absolutely!  We have many therapists who offer couples counseling.

Will I be with the same counselor for every session?

You’ll work with the same counselor or nurse practitioner in every session to ensure consistency in your care. However, if you ever wish to switch, that option is always available.

What if I need to switch to a different counselor, can I do that?

Yes, absolutely!  If you feel that your current counselor is not a good match for whatever reason: personality, age, style, etc., then you're more than welcome to choose a different counselor.