Do you accept primary and secondary insurances?

To update or change your insurance, follow the steps below:

1. Log into the Client Portal
2. Select Documents from the main menu.
3. Select Client Insurance Form.
4. Complete the required fields to update your insurance! The Billing team will review and notify you of your new copay/coinsurance.

Most insurances do NOT require a prior-authorization. However, upon booking a session with us, our support team will verify your benefits to determine if a prior authorization is required.

Prior authorization is required for Tricare Primary Active Duty Members (IP is the military personnel)
If you have Tricare Prime Active Duty and the active duty personnel is the IP (identified patient) then a prior authorization is required when seeking counseling from a civilian provider such as Overcomers Counseling.  However, family members of the Active Duty member do not need prior authorization.

If you have called your insurance and the representative told you that your particular counselor is out-of-network, that is because we submit claims under our group name (Overcomers Counseling) and/or our clinical admin (Jennifer Luttman, LPC) and both of which are in-network.  We accept most major insurances and will provide you an estimated cost prior to your session.

Clients can pay for their sessions via credit card, debit card, or HSA/FSA cards in the Client Portal.

1. Log into the Client Portal.
2. Click on Billing in the menu.
3. Click Make a Payment to pay your balance.

You may also put a CC on file for automatic payment at the time of your session! Complete the Payment Authorization form to store a card on file!

1. Click on Documents in the main menu.
2. Click on Payment Authorization Form.

Absolutely!