Can I message or speak to my counselor directly?

You can locate documents Overcomers' has sent you for e-sign in the Client Portal.  Pending documents are shown on your homepage as well as the Documents page.

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If the 'Welcome to the Portal' link has expired (it expires in 7 days), our support team or your provider can resend you a new link.  Contacting our Support Team using any of the following methods:

• Email - support@overcomewithus.com
• Call - (719) 345-2424
• SMS - (719) 888-5022

To reset your Client Portal password, follow these steps:

1. Visit the Client Portal.
2. Click Forgot Password.
3. Enter your email address and date of birth, then click Continue.
4. You will be sent an email to validate your account.
5. Click the link in the email and follow the prompts to create your new password.
6. After all of the steps are completed, you will be able to log in to your account using your new password.

Existing clients have access to the Client Portal to request new sessions!

1. Log into the Client Portal.
2. ‍Click on Appointments in the menu.
3. Click Request Appointment.
4. Select the Appointment Type (Therapy or a Medication Management).
5. Select the location from the location dropdown.
6. Click the View Available Times button.
   

1. Select your preferred appointment time.
2. Review your appointment request details and click the Submit Request button

Want a text message with link to the Client Portal?

In the Client Portal you can:

• Manage (create, cancel, reschedule) your appointments
• Join your telehealth sessions
• Pay for your session fees
• Change/update your insurance
• View your treatment plan
• Message your counselor/NP
• Message the Support Team (Admin, Scheduling or Billing)
• And more!

Yes, you can! In the Client Portal, you can send a message directly to your provider. Send them messages about:

1. Details about your week
2. Let them know you are running late to your appointment,
3. Can't join your teletherapy session
4. There are issues in the waiting room of your teletherapy session.
5. Counselor or NP are not visible in the Client Portal teletherapy session.

If you are unable to access the Client Portal, you can also send a message directly to your provider here.

Quick Message

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