Got Questions? We Have Answers!

Unfortunately, per DORA regulations, you must be located within the state of Colorado.

You’ll work with the same counselor or nurse practitioner in every session to ensure consistency in your care. However, if you ever wish to switch, that option is always available.

No, our waiting rooms are intended solely as temporary seating areas while you wait for your counselor.

Nope! Your copay or session fees are due at the time of session.

Yes, you can! In the Client Portal, you can send a message directly to your provider. Send them messages about:

1. Details about your week
2. Let them know you are running late to your appointment,
3. Can't join your teletherapy session
4. There are issues in the waiting room of your teletherapy session.
5. Counselor or NP are not visible in the Client Portal teletherapy session.

Our secure fax number is: (855) 719-2549

We understand the session fees, insurance cost can be challenging to understand. If you have qustions our Billing team will happliy address any issues. The best method to contact them is via the Client Portal.

1. Log into the Client Portal.
2. Click on Messages in the main menu.
3. Create a New message and select Billing as the Audience.
4. Compose your message and the Billing team will reply as soon as possible.

You may also call or text our main line at (719) 345-2424.

A copay, or copayment, is a fixed amount that you, as the client, are required to pay for each medication mgmt. session when we bill your insurance. The exact amount varies based on your specific health insurance plan.

A psychiatry session will usually have the same copay as a PCP (Primary Care Physician) visit and/or an Office Visit.  If you have a copay plan, you'll sometimes see your copay listed on your insurance card.

To refer a patient, complete our online referral form and our team will reach out to help them get matched with a provider and scheduled. You can also call our office directly at (719) 345-2424 or email support@overcomewithus.com if you have questions before referring.

Unfortuantely no. We do not offer domestic violences classes, or similar court-ordered classes.