What's New for Clinicians

Table of Contents
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1/31/2026

  1. All credentialing management is located in our new EHR. Visit Staff >> Your Name >> Billing tab.
  2. Enrollment comments can be added to each enrollment and notifications sent to the appropiate user.
  3. Psychology Today profile request are located in our new EHR. Visit Staff >> Your Name >> Profile tab.
  4. Updating your Directory Profile and Client Attributes is now located in our new EHR.  Visit Staff >> Your Name >> Profile tab.
  5. Adding/Removing Times for Intakes is now located in our new EHR.  Visit Staff >> Your Name >> Timeslots tab.
  6. Extended leave workflow is now located in our new EHR. Visit Staff >> Your Name >> Profile tab.

1/21/2026

  1. Disclosure Statement updated to include language about FMLA paperwork.  Overcomers doesn't offer disability evaluations.  How to handle client requests for paperwork (FMLA, disability, etc.)

1/1/2026

  1. 90847 will be reimbursed at 1 hour instead of 0.8.  Read more:  W2 Counselor Pay
  2. No-Show Pay is available for Medicaid clients!  Learn more:  No-Show Pay

10/15/2025

  1. To transition from PT to FT, this form must be completed:  W2 Counselor Part Time to Full-Time Transition

7/22/25

  1. Update the Transfer a Client form and workflow for a more precise, simplified, and efficient process.

7/1/25

  1. Updated the process for couples/family intakes.  Each attendee will have their TN patient file, for which the Disclosure and About Me must be sent/signed.  Learn more here:  During the Intake Appointment

6/6/25

  1. The Request New Clients process has been updated to improve the client/clinician booking process! .  

5/5/25

  1. The Request New Clients and the How to update your Directory Profile procedures have been updated to improve the client/clinician booking process!

4/15/25

  1. The Intake Outcome procedure was created to streamline our workflow, ensure that the booking process runs smoothly and accurately, and guarantee that no client (or clinician) is overlooked.  Learn more:  Intake Outcome.  

4/1/25

  1. Eligibility to become a full-time counselor (W2-FT) will be calculated using session 'hours' worked in Paylocity vs. 100+ session 'notes' in TN.
  2. 100+ Clinical Hours Bonus will be updated to reflect the FT/PT classification update.  This means counselors will receive a $200 bonus for working 100+ clinical hours with a client or supervisee, as calculated in Paylocity for April and in the future.  The 3/16/25 payday will use the old method to pay counselors for those 100+ notes in February.
  3. The Supervision Benefit is also updated to reflect the 100 hours vs. 100 notes.  Candidates must hit 100 hours across the 2 paychecks for the month to qualify for free supervision.  
  4. Supervisors will be reimbursed per 'Billed as Supervisor Session' (not note).  Learn more:  Billing Supervisor.
  5. All minors (17 and under) must have parental consent for therapy or medication management. If parents share 50/50 custody, consent is required from both parents. Our legal team advises that while there is often confusion around the "age of consent," the law provides only a narrow set of exceptions allowing minors to consent to their own treatment. As a standard policy at Overcomers, parental consent will always be required for minors.   Read more:  Documentation for Minors.
  6. Couples Intensives have been updated to provide a more straightforward implementation for the counselor and clearer pay.  
  7. The GAD and PHQ have been removed from the Intake Packet.  Learn more:  Intake Documentation and Consents and Outcome Measure Insights.

3/12/25

  1. We've started a procedure to help facilitate clients when their clinician is on vacation or unavailable for a while.  Check out the details here and sign up to be added to the PRN Clinician list:  Add PRN Clients to Caseload.
  2. Transferring and Accepting Transfer Clients has been a pain point until today!🤞 Check out the updated Transfer a Client procedure coupled with the Accept Pending Clients for Transfer document to learn our new process, which will ensure no one slips through the cracks and adequate information is shared across the group.   This procedure eliminates the need to send 'mass emails' to the entire staff (e.g., therapists@overcomewithus or clinicians@overcomewithus.com).  

3/5/25

  1. The 1st Year License Anniversary Bonus is created with a retroactive effective date of 1/1/25!
  2. $1,000 fee for leaving Overcomers within 1 year AFTER credentialing has begun -- has been removed!  Learn more about credentialing here:  Get Started Credentialing.

2/28/25

  1. The "Ask Heidi" Prompt article and prompt form created for clinicians to contribute and utilize.

2/26/25

  1. Staff members can no longer send faxes using their email.  If you need to fax, go here:  Faxing.

2/18/25

  1. The Disclosure Statement for Therapy and Psychiatry have been combined into the Disclosure Statement and Consent for Services document.  

2/14/25

  1. New procedure update:  How to add primary and secondary insurances.

2/12/25

  1. The Support Team will no longer send the C-SSRS and Safety Plan to new clients who report SI in the Intake Packet.  Read more:  Intake Documentation and Consents.

2/5/25

  1. Psychology Today and TherapySearch profile management by Overcomers.  Read more:  Psychology Today Profile Mgmt, TherapySearch Profile Mgmt

1/31/25

  1. Goal Setting added.  Read more:  Goal Setting at Overcomers.

1/6/25

  1. Resign Disclosures & About Me's every January.  Read more:  Resign Disclosure Statement & Consent for Services Every January

1/1/25

  1. Heidi Health AI Scribe is free to all clinicians.  Read more:  Heidi Health AI Scribe Benefit.
  2. Supervision Grace period for new hires.  Read more:  Supervision Benefit.
  3. Recognizations and Rewards are added.  Read more:  Recognition & Rewards
  4. New Payroll & HR system begins 1/1.  Read more:  Paylocity HR & Payroll.