How to change your Work Schedule in TN and/or Office Rooms
A clinician's "work schedule" is the days & times they typically see clients. It's the 'boundary lines' of when a clinician is working. Here are some essential things to remember about a clinician's work schedule in TN:
- Existing clients can see their clinician's availability within their work schedule via the Client Portal and reschedule or book new appointments. Existing clients mean clients added to TN and invited to the Client Portal.
- Changing a clinician's work schedule via the form below does NOT turn them on in the Directory. Clinicians must still request new clients here: Request New Clients (Counselors). NPs do not need to Request New Clients.
- Once a clinician creates a work schedule, they need to block off any particular days/times that they are not available since clients can see their availability on the Client Portal (e.g., lunches, Dr. appointments, vacations, etc.). Learn how here: How to Mark Yourself Unavailable.
The Office Room Schedule reserves rooms for in-person sessions
If a clinician is doing in-person sessions, ensuring the Office Room Schedule is correct is also essential. Clinicians will change their TN work and office room schedules using the same form below.
How to update a clinician's work schedule
Clinicians must complete this form to add/update their work schedule. The Support Team will be notified and adjust their TN work schedule and Office Room Schedule (if applicable).